VoIP’s introduction more than two decades ago has completely transformed the way we communicate both as individuals and for companies. The technology transmits voice data from one IP address to another. Over the last decade the VoIP has really come into its own as people have increasingly come to realise the benefits, especially in terms of saving money. Thanks to services such as Vonage and Skype most of us are now familiar with the technology. However, the biggest change has been in the way businesses use VoIP to communicate as more small companies migrate to cloud-based solutions.
A brief history of VoIP
The first communication through VoIP actually took place in 1973 through an experiment that was designed for the APRANET. The technology started to become available to individuals in the mid-nineties when the first phone software called Vocaltec was launched. The software was far from perfect and required many conditions to be met before calls could be made. Initially VoIP was adopted by individuals and a few companies who were technologically aware enough to know about it and mitigate its drawbacks in the early days.
Rapidly evolving technology
The technology has obviously rapidly evolved since then and there are now thousands if not millions of companies globally not depend on VoIP for their communications. Previously the focus used to be on the low cost of making international calls, now VoIP is known for far more than that, with a long list of advantages that traditional phone systems simply cannot compete with.
The future of VoIP
VoIP has rapidly grown since the turn of the century with traffic expanding from 1 to 3 per cent of all calls back then to about 25 per cent of all calls by 2013. In 2014 the United States Federal Communications Commission began to start investigating the possibility of migrating the country’s entire phone system away from traditional copper networks to VoIP as quickly as possible. Recently BT announced it would abandon its traditional fixed line network in the UK entirely.
VoIP will be the new normal
Proponents of the technology say that when it comes to business communications, there is no competition to VoIP which delivers multiple benefits with no negatives. It is highly likely that VoIP will become the standard communications technology for all businesses in the future. If you are in doubt whether VoIP will become the new normal when it comes to communications, every single trend suggests there is no question.