Arthur C Clarke famously said that once a technology becomes sufficiently advanced, it is impossible to distinguish it from magic. For many people, VoIP falls into this category. VoIP basically converts voice into data and transmits it over the internet allowing people to make and receive calls without a regular fixed line or wireless service. Whilst the technology has been around for decades, many people still find it a little mystifying. The more people that understand it, the more it will be implemented in businesses and generate advantages.
VoIP has had a massive impact on both local and global telecommunications and it is widely expected that it will eventually surpass traditional fixed line telephony and become the main method by which people communicate. With a traditional phone network, the telecoms company delivers services over a fixed line which is known as a trunk. The trunk connected to a Private Branch Exchange (PBX) or public-switched telephone network (PSTN). The trunk is what makes businesses accessible to the rest of the world.
Converting analogue into digital
Contrastingly VoIP converts analogue audio signals such as voice into packets of digital data that can be transmitted over the internet. This means it is much easier to set up a new VoIP phone connection than install an analogue phone line. This is because the infrastructure necessary for establishing a VoIP phone connection already exists as part of the existing network architecture and internet service. There is no requirement to pay for installation, hire technicians or spend money purchasing expensive equipment.
That is the main reason why VoIP is so cost effective because line rentals are essentially eliminated. Business users can save huge amounts by switching their communications to VoIP. Aside from the monthly subscription fee paid to the ISP, the only other cost involved is a small monthly fee paid to a provider such a Vonage. VoIP calls can be made to landlines as well as mobiles and there is no need for the other party to also use VoIP.
Switch if you haven’t already
Other benefits of VoIP is the ability to take your number with you no matter where you are. The only thing you need is an internet connection. Ideally you would like as much bandwidth as possible. These days most UK businesses have fibre connections and high-speed internet access. This means if you haven’t switched to a VoIP service already, you would be wise to think about doing so.