Hosted VoIP solutions that have the capability to support desktop and smartphone connectivity as well as instant messaging can save companies plenty of money. In fact, many small and large businesses alike have already made the transition to a hosted VoIP solution. As an increasing number of businesses migrate their VoIP applications to the cloud, there are a few things you should bear in mind.
1. Know Your Network Bandwidth Requirements
Depending on the size of your business it is important to provide the necessary bandwidth to allow your VoIP solution to function effectively. If you choose to go with a service provider such as Vonage VoIP for example, you will receive advice on how much bandwidth is necessary for your business depending on the number of simultaneous calls that is expected. If you truly want a high-quality service, then a dedicated connection to a service provider will deliver this.
2. Decide If a Cloud or Hybrid Deployment Works Best
Some companies may prefer to opt for a hybrid VoIP solution. This is when some of the infrastructure and corresponding capabilities are maintained on premises whilst other services migrate to the cloud. For example, it is not unusual for some companies to prefer to have their voicemail stored on-site. If a company already possesses on-site VoIP servers then a hybrid cloud solution delivers the best of both worlds.
3. Maximise Your Existing Hardware Investments
Companies that already make use of the cloud should think about a VoIP solution delivered by their VoIP service provider. An example of this may be that a company might have made a significant investment in Office 365 and as a result may decide to use Skype for Business Online, which is Microsoft’s VoIP solution. Companies should check that the solution being offered is compatible with their existing hardware.