VoIP is the alternative to traditional copper wire-based phone networks and businesses of all sizes are increasingly turning to the technology as they seek to cut costs as well as take advantage of its most advanced features whilst streamlining and improving their communications. Companies also prefer the fact that the technology is future proof because typically these are cloud based solutions and vendors ensure that the latest technology is always deployed.
Fibre instead of copperBy now you will probably know that VoIP is the acronym for Voice over Internet Protocol. To put it simply, VoIP is a technology that allows users to make and receive calls using their internet connection, a computer, VoIP handset or their mobile device. The technology does not depend on having physical landlines connected to the office, all that is required is a stable internet connection and companies can set up as many connections as they require.
Software instead ofhardwareTraditional telephones are hardware based, extremely basic and connect to the telephone switch in the office. In contrast VoIP is software driven and is able to provide a wide variety of services such as transcribing voicemail to email, call forwarding, conferencing, digital receptionists and more. VoIP rather unsurprisingly is becoming increasingly popular and legacy phone systems are now starting to be phased out. Because VoIP is software based, upgrading the system is far easier and companies can take advantage of the latest features sooner rather than later.
Very reliableAnother major advantage is it is possible to increase the system capacity without all the cost associated without having to install additional physical lines on the premises. Over the last decade internet speeds have increased dramatically and this means that VoIP has grown increasingly reliable as well, though traditional telephones maintain a slight advantage in this regard. Nevertheless, the gap is closing so when choosing a VoIP service provider, be sure to check their reliability and customer service.
Cost effectiveThe big advantage of VoIP without question is its cost. Calls made using the technology can cost anywhere between 40 to 90 per cent less than calls made using traditional telephone networks. There are also less physical hardware requirements. IP connection costs are much less expensive than line rentals and when you add that saving, to the savings from call costs, it is a no brainer. Remote workers can also have their desk phone numbers forwarded to their mobile device for no extra charge so they are always contactable.
Traditional phonenetworks are being phased outIn the UK traditional phone networks using PSTN and ISDN technology are being gradually phased out, which means IP telephone will ultimately be the only option companies will have available to them. If you are thinking about upgrading your telephone system or expanding it, you should seriously consider switching to VoIP sooner rather than later. You will find it is far more cost effective and the flexibility it provides is unmatched.