If you don’t know by now, VoIP’s full form version is Voice over Internet Protocol. Users of this technology send their voice data that is generated whilst speaking on the telephone over a broadband internet connection instead of a traditional phone network. This technology has been around for many years now and has made significant improvements since it was first introduced. As a result, VoIP is now a viable alternative for companies seeking to migrate from traditional fixed line telephone networks. VoIP has many advantages, including:
VoIP service providers are able to offer competitive prices for a number of reasons. The technology is not regulated by the government nor is it taxed in the same way as traditional telecom companies are. Service providers are not forced to pay expensive interconnection fees to access the networks of other companies. All of this makes it a much lower cost alternative to traditional fixed line telephone networks.
Data and voice integration
VoIP solutions offer a number of useful features such as email based voicemail. This is when your messages are directly sent to your email address as an audio file which means you do not need to call the office in order to listen to your messages.
The big advantage with VoIP is the ability to take your phone number with you all over the world. For example, you could be on a business trip to Japan and if you are in your hotel room and someone is trying to contact you on your London number, the phone will ring in Tokyo just as if you were in London. This feature is incredibly useful for teams that are dispersed across the world because it allows them to avoid paying international call rates by using VoIP phones with phone numbers in the same area code.
The market for VoIP services has exploded over the last few years and the increased competition has driven prices down still further. Features and options have been added and customers can choose between a couple of basic options when selecting a VoIP service provider. There are software driven systems which tend to be free of charge but have very few features beyond the ability to make calls. Alternatively, businesses can select hardware based service providers such as Vonage which require the customer to purchase a box as well as subscribe to the service. These services tend to be more dependable and come with a wide range of features.