By the end of this year a staggering 1 billion people will be using VoIP technology to communicate with one another according to Juniper Research. The reason for the rising trend is that VoIP services offer clients regardless of their size feature rich IP telephony that is as much as 50 per cent less expensive than traditional fixed line telephone networks. VoIP rates fell many years ago because interconnection rates between telecom networks plunged. The average savings from using VoIP technology can range from anywhere between 30 to 75 per cent.
Befitting from the internet
The internet allows for the development of feature-rich applications that can be used by everyone with no requirement for any external equipment. The ability of employees to use their own IT hardware to make and receive calls improves productivity and cuts costs because there is no need to provide maintenance of additional telecoms equipment. VoIP’s voice quality is also rapidly improving and is almost better than either mobile and fixed line.
One of the standout features of VoIP is Unified Messaging (UM) which saves employees time every day by collating both voice and text messages across multiple platforms and delivers them in one easy access format. VoIP service providers also offer geographic numbers for clients who wish to be associated with a specific city or region.
Overtaking traditional fixed line networks
VoIP is rapidly overtaking traditional telecom networks as the world’s telecom’s technology of choice. There are lots of specific reasons to opt for VoIP technology, in the end its about making use of the best technology for the current age that we live in. VoIP savings allow clients to achieve better fibre-based voice and data performance for a smaller spend when compared to copper infrastructure.