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VoIP Guides

A Guide To The Various Business Communications Options

If you run a small business, you may be rethinking your communications infrastructure. There are plenty of options ranging from PRI, VoIP or SIP. All those acronyms may be incomprehensible, but it’s actually pretty simple. We will explain each option, with the caveat that the latest technology is not necessarily the best option for your business. Here are the plain English definitions of those acronyms we just mentioned.

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Three Things To Think About When Deciding On A Hosted VoIP Service

Hosted VoIP solutions that have the capability to support desktop and smartphone connectivity as well as instant messaging can save companies plenty of money. In fact, many small and large businesses alike have already made the transition to a hosted VoIP solution. As an increasing number of businesses migrate their VoIP applications to the cloud, there are a few things you should bear in mind.

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VoIP Phone System Basics

VoIP phone systems are a practical tool for communications and come with a variety of different features. You can select the tools you require but there are so many available options it can be difficult to get started. If you haven’t already migrated to a VoIP system and are thinking about doing so, then here are a few features which may be perfect for you. VoIP telecom solutions do much more than simply allow you to make and receive telephone calls. There are plenty of bells and whistles and it is the optional features that are the most important aspects of configuring your system.

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Three Tips For Streamlining A Small Business

Small businesses have the extremely important competitive advantage of flexibility. They are able to be much more agile than larger rivals and so long as the business is run in a lean and efficient manner where costs are cut and productivity is boosted, it can be extremely profitable. If you are looking to streamline your small business here are a few tips.

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VoIP Can Massively Change Your Business

VoIP phones are an exciting technology and work perfectly with businesses of any size. Using VoIP technology for your communication needs can change and improve the way your business runs. VoIP systems are ideal for small businesses since the cost of calls is far cheaper than calls made using traditional phone systems. VoIP telephone systems […]

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Three Ways VoIP Can Help With Marketing

VoIP is simply a technical term for using the internet to make and receive telephone calls. It is extremely useful and small businesses will be able to exploit huge opportunities the technology presents. VoIP enables companies to connect with potential customers and works in exactly the same way Skype does. Instead of having to hand over your Skype handle and look unprofessional, VoIP enables you to give potential customers a phone number instead. Here are three ways of improving your small business marketing strategies by using VoIP.

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A Guide To Choosing A Business Telephone System

It goes without saying that having a good phone system is critical for companies. Aside from making it possible to communicate with customers and suppliers, a business phone line or VoIP telephone system provides features that make it easier to do your job. Having a dedicated phone system instead of allowing employees to use their personal devices protects the brand of the company and enables better communication between departments. Here are some tips on choosing the right phone system for you.

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BT Says It Will Not Longer Support PSTN And ISDN

BT has announced it will end PSTN & ISDN and if you depend on these technologies for your communication requirements that may sound alarming. If you are panicking, don’t worry, BT is giving companies 8 years to implement an alternative solution. If you aren’t quite sure what we mean by the tech terms we will explain what they mean, why they will no longer be supported and the best alternative technology.

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Guide To Interactive Voice Response Systems

An Interactive Voice Response System or IVR is the menu you hear and provide a response to when you make a call that directs you to the right department or person. When you use this function intelligently it really does improve the customers’ overall experience whilst making your employees more productive. All people have their own ideas when it comes to the basics of IVR’s but is there more than meets the eye?

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Tips For Mums Who Want To Work From Home

If you are a mother and are thinking of setting up your own business from home, you could potentially be part of a workforce that numbers one-million mums now working from home in the UK. If you are wondering how to start your business we certainly have some ideas that will allow you get started whilst also fitting what needs to be done around your family schedule.

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